Free Delivery For Orders Above $100
Free Delivery For Orders Above $100
Free Delivery For Orders Above $100
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byCaxs Pte Ltd , Terms of Use

Welcome to the Doll Life! These Terms & Conditions (“Terms”) govern your access to and use of our website, (the “Website”), and the purchase of products from our online store.

PLEASE READ THE FOLLOWING TERMS CAREFULLY before using our Website, placing an order and/or making an appointment with us.

1. Acceptance of Terms

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to the following Terms of Service, please refrain from using this website.

2. Products and Services

byCaxs offers contact lenses, cosmetics, related products and services for sale through our Website. Our products are intended for personal use only. By placing an order through our Website, you confirm that you are purchasing the products for personal use and not for resale or commercial purposes.

3. Prescription Requirement

You acknowledge and agree that you must possess a valid prescription and recent eye examination for contact lenses conducted by a certified eye care professional within the last 12 months. By placing an order, you confirm that you meet this requirement.

It is highly recommended that you seek advice from a certified eyecare professional before making any decisions regarding your eye health. The information provided on the site should not be interpreted as a suggestion or
invitation to take or refrain from any particular course of action.

4. Accounts & Registration

In order to utilize certain features of the Website, you must create an account (“Account”).

During the registration process, you may need to furnish us with personal information such as your name, address, email address, billing details, or other contact information. You affirm that the information provided is accurate and undertake to keep it current at all times. As part of the registration, you will be prompted to set a password. It is your sole responsibility to maintain the confidentiality of your account and password, and you accept liability for all activities conducted under your Account.

5. Order Acceptance

By opting for Local Courier service for orders with contact lenses, you acknowledge and agree to the following terms:

  • You possess valid prescription & eye examination for contact lenses conducted by a certified eye care professional within the last 12 months.
  • You affirm your familiarity with the proper usage of the ordered products.
  • You acknowledge that the products are intended solely for your personal use.
  • If you lack valid proof of a recent contact lens eye examination, you consent to a complimentary eye examination at your preferred byCaxs Doll Parlour.
  • Should you choose not to undergo an eye examination by a registered optometrist, you agree to receive a store credit refund for your order.

We reserve the right to accept or reject any order placed on our Website for various reasons, including but not limited to:

  • Product unavailability;
  • Payment authorization issues;
  • Errors in pricing or product descriptions;
  • Incomplete, inaccurate, or incorrect information provided;
  • Duplicate orders;
  • Orders for commercial or inappropriate purposes;
  • Delivery requests outside our designated service area.

6. Pricing and Payment

All prices listed on our Website are in Singapore Dollars SGD and are subject to change without notice. We accept various forms of payment, including credit/debit cards and other online payment methods. By placing an order, you authorize us to charge the designated payment method for the total amount, including taxes and shipping fees.

7. Shipping and Delivery

We offer shipping to locations within Singapore. Shipping options, delivery times, and associated costs are detailed in our Shipping Policy.

8. Returns and Refunds

Our Returns & Refunds Policy outlines our process, eligibility criteria, and refund options. Please review this policy before making a purchase.

9. Intellectual Property

All content on our Website, including text, images, logos, and trademarks, is the property of byCaxs or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our Website without prior written consent.

10. Limitation of Liability

In no event shall ByCaxs, its officers, directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Website or the purchase of products.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our Website. Your continued use of the Website after the posting of any changes constitutes acceptance of those changes.

12. Contact Us

If you have any questions about these Terms, please contact us at
[email protected].

Last Updated: 29 May 2024

Welcome to the Doll Life!
Mon-Fri, 10am-6pm

byCaxs Doll Team


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