byCaxs Pte Ltd , Privacy Policy
byCaxs Pte. Ltd. (“byCaxs”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you submit an inquiry through WhatsApp or Social Media Channels.

1. Personal Data We Collect
When you submit an inquiry, we may collect the following personal data:
• Full Name
• Mobile Number
• Inquiry Details (any information you choose to share with us)

2. Purpose of Collection
We collect and use your personal data for the following purposes:
• To respond to your inquiry or request
• To provide customer support or product information
• To follow up on your inquiry via WhatsApp, phone call, or other appropriate communication channels
• To improve our customer service and inquiry handling processes

We will not use your personal data for purposes other than those stated above unless we obtain your consent or are required by law.

3. Disclosure of Personal Data
We do not sell, rent, or trade your personal data.

Your personal data may be disclosed only to:
• Authorized byCaxs team members for inquiry handling
• Service providers assisting us in communication or customer support (where applicable)
• Regulatory authorities if required by law All disclosures are made strictly on a need-to-know basis.

4. Data Protection & Retention
We take reasonable administrative, technical, and physical measures to safeguard your personal data against unauthorized access, collection, use, disclosure, or loss. Your personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws.

5. Your Rights
You have the right to:
• Request access to your personal data
• Request correction of any inaccurate or incomplete data
• Withdraw consent for us to use your personal data (subject to legal and operational limitations) To make a request, please contact us using the details below.

6. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: [email protected] Company: byCaxs Pte. Ltd.

7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected in the updated policy with the revised date.

Last Updated: 12 December 2025