Doll Baggage

Warranty Exclusion

2 months warranty from date of purchase for a 1-to-1 exchange or store credit refund if no available stock only for production defects. All exchange must be done in-store at byCaxs Doll Parlour.

Warranty exclusion applies :
      – Products found to be defective after the warranty period has expired.
      – Broken clasps are not covered under warranty.
      – Products subjected to misuse or abuse, whether by accident or other causes. Such product conditions will be determined by byCaxs Pte Ltd at its sole and unfettered discretion.
      – Products damaged due to a natural disaster, including but not limited to lightning, flooding, earthquake, or fire.
      – Expendable items, such as a fuse.
      – Products with no purchase record.
      – Products that have been updated, reworked, or improperly tested by the Customer, or by a third party at the request of the Customer.